Resident FAQs
Resident Frequently Asked Questions
How can I submit a rental application?
You have to be at least 18 years old, and can submit an application online.
Is it possible to apply for a property that I haven't viewed?
Yes, prior viewing any properties, applicants must be approved. Applicants will have the opportunity to view a virtual tour and review the application criteria prior completing the application.
Do I have to sign a lease?
Yes, you have to electronically sign a lease. The majority of our properties come with a 12-month lease. The lease provides the responsibilities of both sides covering the whole tenancy period.
What is your security deposit policy?
Security deposit is typically one month’s rent but can vary by property.
How do the rent payments work?
Your rent is due on the first day of every month. We offer a variety of payment options.
- Pay online. Click here to access the system. Use Tenant Login to view your account balance as well.
- Mail the rent directly to our P.O. Box. Don't forget to indicate your address and unit number on the money order memo. Money orders and cashier’s checks should be made out to Nicodi Management.
- Use PayNearMe to pay at Retail Cash Payments.
- Bank automation.
Please note that cash payments aren't accepted due to security reasons.
When do you increase the rent?
Rent increases usually happen after the lease term expiration. Of course, it isn't always increased. Our analysis accounts for the property owner's requests and relevant market conditions.
What could I do to waive the late rent fees?
We aren't able to waive any late rent fees. Our late charge policy complies with Fair Housing Laws. That means we have to treat all tenants equally.
What happens if I can't pay the rent on time?
Immediately call our accounts receivables department. Failing to contact could lead to an eviction.
Am I allowed to have a roommate?
Yes, but every roommate needs to get approval. You can do this using the online application. After filling out the online application, you will pay the application fee, and wait for the screening results. Skipping any of these steps violates the lease and could lead to termination.
What kind of situations are emergencies?
Emergencies threaten human lives and/or cause property damage. For example, a burst pipe flooding the home and a broken heater during the cold season are definitely emergencies.
What's the pet policy?
The pet policy depends on the terms in each specific lease agreement. When you already have a pet and you want to add an extra one, please call our office first. We will process every request separately depending on the lease terms.
Can I change the locks?
No, you would violate the lease agreement terms. It's possible to install new locks, but then you have to write a request. Wish to add extra locks? You have to bear the associated costs. Our approved contractors need to conduct the work.
Can managers and staff enter my home when I'm not there?
If there's a need to enter the property, we'll notify you beforehand. There are many possible reasons for the entrance of managers or staff. For example, landlords may enter the home for emergency repairs. Also, they might allow insurance agents or inspectors to enter the property. But regular maintenance is preferably carried out when you aren't away from home.
Do I need renters’ insurance?
Yes, all the tenants need to have renters’ insurance before moving in. You have to show a renters' insurance confirmation before getting the keys.